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Finance Minister Tengku Datuk Seri Zafrul Tengku Abdul Aziz, in his 2021 Budget speech said that RM7.4 billion was allocated to the Communications and Multimedia Ministry to increase broadband services in 2021 and 2022 as part of the National Digital Network (Jendela) programme.
In a conventional Call Center environment, the agents communicate with the customers over telephone calls.
Global Unified Communications and Collaboration Industry
Global Unified Communications and Collaboration Market to Reach $52.9 Billion by 2027. Amid the COVID-19 crisis, the global market for Unified Communications and Collaboration estimated at US$33.
KUALA LUMPUR, Feb 19 ― The Malaysian government will spend up to RM56 billion on infrastructure for faster and wider internet connectivity under a 10-year plan aimed at developing the country’s digital economy, Prime Minister Tan Sri Muhyiddin Yassin said today.